Implementing an #IoT strategy is not as simple as plug-and-play. During each of its 3 stages, there are specific tools and actions all businesses need to execute to ensure favorable outcomes. Read this infographic to learn all about them, then follow Servum, LLC to begin your IoT journey with #Microsoft.

@Microsoft #Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. Learn more about the current functionality of Omnichannel in this short video.